Manager – Channel Management (Transaction Banking)

Alliance Bank Malaysia Berhad
Full Time

Job Description

Job Responsibilities

  1. Product Development
    • Support system developments, enhancements and ad-hoc projects for Cash Management
      products & services to ensure timely delivery
    • Support the implementation of Cash Management products & payments marketing campaigns and initiatives in line with the department’s business and financial objectives
    • Prepare product documentation and standard operation procedures for Cash Management
      products & services to provide guidelines to other business units on the product features
  2. Implementation & Sales Support
    • Demonstrate products & services to customers and other business units and carry out joint calls with Sales Teams when required
    • Understand customer needs and requirement and collate customer feedback on products &
      services Monitor product performance and utilization to ensure product relevance and benefits
    • Escalate issues raised by customer or Client Service team to IS to ensure solutions provided are to customer’s satisfaction when required\

Job Requirements

  • Degree holder in related fields
  • Minimum 3 year experience in managing product development projects in a banking industry
    (fresh graduates are encouraged to apply)
  • Good knowledge in banking products, competitor offerings and market needs
  • Good computer knowledge and certain system software
  • Good communication, written and oral skills
  • Good planner and organization skills to meet objectives and deadlines

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