Guest Relation Agent

CLUB MED CHERATING
Contractual

Job Description

  • Welcome the guests during arrival and greet them with professionalism
  • Transport carefully the luggage of the guests to the room
  • Look for the missing luggage and inform manager is any & inform about the luggage in dispute
  • Explain to the guests about the program of their stay / and other information needed
  • Be middle person for the follow-up of comments, complaints and interventions

Requirements

  • Willing to relocate to Club Med Cherating, Kuantan
  • Candidate with similar background in hospitality or customer service will be an advantage
  • Easy going personality and customer-oriented mindset
  • At least Diploma in Hotel Management preferred
  • Fluent in English & Mandarin and knowledge on other language is a plus

Your Benefits

  • Accommodation provided (staying in the resort)
  • 3 meals provided (what we serve the guest is what you get!)

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