Employer Relationship Specialist (Malaysia)

Graduates’ Choice Award
Application ends: July 31, 2022
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Job Description

You will be part of Asia’s Most Authoritative Graduate Employer Branding Award, with the result 100% determined by the votes of university students.

Your day to day responsibilities

✅ Building and maintaining profitable relationships with existing key customers (HR or Employer Branding roles) from various organisations
✅ Overseeing the relationship with customers handled by your team
✅ Resolving customer complaints quickly and efficiently.
✅ Keeping customers updated on the latest products in order to increase sales.
✅ Meeting with managers in the organization to plan strategically.
✅ Expanding the customer base by upselling and cross-selling.
✅ Understanding key customer individual needs and addressing these.
✅ Conducting business reviews using CRM programs.
✅ Knowing your competition and strategizing accordingly.
✅ You are also required to develop new business opportunities.

✅ A bachelor’s degree in administration or a related field.
✅Excellent interpersonal and communication skills.
✅Proficient in all Google & Microsoft applications.
✅Superior product knowledge.
✅A team player with leadership skills.
✅Maintain a positive attitude focused on customer satisfaction.

Our selection criteria

✅ Strong leadership skills
✅ Creative and able to think out of the box
✅ Possible and must-do mindset
✅ Think big, act small, and move fast