Junior Customer Service Executive
Cuckoo International (MAL) Sdn Bhd
Job Description
- Keeping track of assigned accounts to identify outstanding payment of the customers.
- Locating and contacting customers to inquire of their payment status.
- Contact customers via outbound/inbound phone calls
- Secure balance payments, negotiate payment with customers
- Admin job (key in payments and etc)
- To call overdue accounts and achieve the collection target set by Management
- Completing the assigned jobs as and when is required.
- Contact customer to update their new card.
