Software Technical Support Engineer

Micro Modular System
Full Time
Application ends: December 30, 2022
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Job Description

You will play an important role to handle projects that are assigned by department head or director which includes the following activities :

  1. Provide application & service support to customers both locally & overseas.
  2. Provide on-site customer training of PC-based system.
  3. Communicate with internal Software Development Engineering (SDE) to support customers.
  4. Provide customer feedback to internal design team, i.e. requirements, comments, feature request, etc.
  5. Perform coding task for project of this nature: Upgrade, Conversion & small Standalone Software Product.
  6. Carry out the PC installation, backup & restoration, OS license maintenance and Recovery CD maintenance for PC-based automation project.
  7. Perform first level troubleshooting and analysis (Include Software, Control & Mechanical).

To be successful in this role, you will need to have:

  1. Candidate must possess at least a Diploma in Computer Science , Information Technology or related discipline.
  2. Basic knowledge on C#, C++, Computer & Network Troubleshooting.
  3. Positive attitude, team player and have good time management.

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