You will play an important role to handle projects that are assigned by department head or director which includes the following activities :
- Provide application & service support to customers both locally & overseas.
- Provide on-site customer training of PC-based system.
- Communicate with internal Software Development Engineering (SDE) to support customers.
- Provide customer feedback to internal design team, i.e. requirements, comments, feature request, etc.
- Perform coding task for project of this nature: Upgrade, Conversion & small Standalone Software Product.
- Carry out the PC installation, backup & restoration, OS license maintenance and Recovery CD maintenance for PC-based automation project.
- Perform first level troubleshooting and analysis (Include Software, Control & Mechanical).
To be successful in this role, you will need to have:
- Candidate must possess at least a Diploma in Computer Science , Information Technology or related discipline.
- Basic knowledge on C#, C++, Computer & Network Troubleshooting.
- Positive attitude, team player and have good time management.