Employer Relationship Manager (Philippines)

Established in 2010, Talentbank Group is an enabler in the employability ecosystem, focused on producing career-ready candidates and helping them achieve better careers by connecting them with industry leaders who welcome world-class talent. By working with us, you will be able to network with the leading organisations in Malaysia.

You will be part of APAC’s Most Authoritative Graduate Employer Branding Award, with the result 100% determined by the votes of university students.

Key Responsibilities:

✅ Building and maintaining profitable relationships with existing key customers (HR or Employer Branding roles) from various organisations
✅ Overseeing the relationship with customers handled by your team
✅ Resolving customer complaints quickly and efficiently.
✅ Keeping customers updated on the latest products in order to increase sales.
✅ Meeting with managers in the organization to plan strategically.
✅ Expanding the customer base by upselling and cross-selling.
✅ Understanding key customer individual needs and addressing these.
✅ Conducting business reviews using CRM programs.
✅ Knowing your competition and strategizing accordingly.
✅ You are also required to develop new business opportunities.

Skills and Qualification of an Ideal Candidate: 

✅ A bachelor’s degree in administration or a related field.
✅Excellent interpersonal and communication skills.
✅Proficient in all Google & Microsoft applications.
✅Superior product knowledge.
✅A team player with leadership skills.
✅Maintain a positive attitude focused on customer satisfaction.

Our selection criteria

✅ Strong leadership skills
✅ Creative and able to think out of the box
✅ Possible and must-do mindset
✅ Think big, act small, and move fast