Technical Support Advisor

Teleperformance

Remote Full Time

Job Description

Job Highlights

Amazing Career Development and Advancement Opportunities
13th Month Salary (AWS)
Medical Insurance & Fixed Allowance Provided

Requirements & Details:

Diploma, Bachelor’s degree preferred.
Experienced in Customer Support / Technical Support will be added advantage.
Working Hours: Monday – Friday, 9am – 6pm.
Working Location: work remotely from Sabah / Sarawak
Have basic understanding on HTML / JAVA / Debugging tools will be added advantage.
Experienced on HTML Basic, JavaScript / PHP / CSS/ CSS3 and Debugging Tools.
Open for fresh graduate to apply

Why Us?

We provide a work environment that is diverse, inclusive, and welcoming of all.
Our training that will make you feel empowered to do your best work even if you aren’t a tech expert.
Career opportunities for all our employees.
Fantastic, comprehensive and competitive benefits, Gratitude & recognition for our awesome employees

Job Scope

Accountable for closing customer inquiries regarding company products/services, customer’s accounts and provide additional clarifications as requested by customer.
Responsible for adding/updating/reviewing rich media functionality in Ads.
Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels.
Creates layout templates, gallery uploads, component testing, functionalities testing, builds dynamic display ads, etc.

Benefits: